FAQs

Primo Plumbing & Heating

  • What areas do you serve?

    At Primo Plumbing & Heating, we proudly serve Signal Hill, Long Beach, Lakewood, and surrounding neighborhoods within a 10-mile radius. As a family-owned business rooted in the community, we're your local experts for fast, reliable plumbing and heating services. Call us today to get started with our plumbing repair, drain cleaning, and more.
  • Do you offer same-day plumbing service?

    Yes! We offer same-day service in Long Beach, Lakewood, and Signal Hill for most plumbing repair jobs, including drain cleaning, water heater issues, and emergency plumbing needs.
  • Are you licensed and insured?

    Absolutely. Primo Plumbing & Heating is a fully licensed and insured plumbing company in California. Our technicians are trained, certified, and committed to delivering safe, code-compliant service. From plumbing repair to water heater installation, we're the team for you!
  • What types of water heaters do you service?

    We repair and install both tank and tankless water heaters, including gas and electric models. Whether you need a quick fix or a full replacement, we service top brands like Bradford White, Toto, and Rinnai. Call us today to get started with our professional water heater installation services and plumbing repair solutions.
  • Do you offer emergency plumbing repairs?

    Yes, we provide emergency plumbing repair services in Signal Hill, Long Beach, and Lakewood. Whether it's a burst pipe, sewer backup, or no hot water, our team is ready to respond quickly and professionally.
  • How long have you been in business?

    We've been proudly serving the local community for over 30 years. As a family-owned plumbing company, we've built our reputation on trust, quality, and long-term customer relationships. When you choose Primo Plumbing & Heating for your heating and plumbing repair, you can expect only the best service.
  • What payment methods do you accept?

    We accept cash, checks, and all major credit cards, including Visa, MasterCard, Discover, and American Express. We also offer free estimates and transparent pricing before any plumbing repair work begins.
  • Do you offer free estimates?

    Yes! We provide free estimates for all plumbing and heating services, including sewer inspections, water heater replacements, and drain cleaning. No hidden fees-just honest, upfront pricing. To get a free estimate on your plumbing repair, give us a call today!
  • Can you inspect my sewer line without digging?

    Yes, we use non-invasive sewer camera inspections to diagnose issues without tearing up your yard. This advanced technology helps us pinpoint problems and recommend the most efficient plumbing repair options. According to the NCSL, the United States maintains about 2 million miles of natural gas distribution mains and pipelines. Keep yours in excellent shape by turning to our team.
  • Are your plumbers background-checked?

    Yes. All of our technicians are background-checked, licensed, and professionally trained to ensure your safety and peace of mind. We treat your home like it's our own. Call us today to see the Primo Plumbing & Heating difference. We're proud to offer heating and plumbing repair you can trust.
  • What can I expect after I schedule an appointment?

    You can expect to receive a confirmation text for your appointment. Once a technician is dispatched and en route, you'll receive a second notification with their photo, letting you know they are on the way.